Refund & Fee Policy
Effective Date: April 2025
1. General Overview
SmartGyan Training Institute (SGTI) is an online and offline training platform providing skill development &
professional certification courses.
Every enrolled student receives:
- Live interactive classes
- Mentor support
- Study materials
- Assignments & doubt sessions
⭐ IMPORTANT: No Refund Under Any Circumstances
Refunds are NOT issued for personal, technical, academic, attendance, or interest-related reasons.
Refund will NOT be issued for reasons like:
- Not attending classes after enrollment
- Change of mind or lack of interest
- Parents not agreeing or misunderstanding
- Technical issues (mobile, laptop, internet)
- Personal or medical issues
This is because learning materials and digital access are provided immediately after enrollment.
2. Non-Refundable Fees
The following fees are strictly non-refundable:
- Course fees
- Registration fees
- Study material charges
- Service & administrative charges
Why Refund is Not Provided?
- Digital access is activated instantly
- Study materials are delivered immediately
- Faculty & resource allocation begins instantly
3. Non-Transferable Fees
- Fees cannot be transferred to another course
- Fees cannot be transferred to another student
- Switching batches is NOT eligible for refund
4. No Refund if Student Cancels Admission
Refund is NOT applicable even if the student cancels admission due to any reason:
- Personal issues
- Financial problems
- Lack of interest
- Not liking the course after joining
5. Job Assistance Disclaimer
We offer job assistance including:
- Resume preparation
- Interview support
- Job opening notifications
Note: Job assistance does NOT guarantee a job, placement, or interview.
6. Right to Remove Non-Compliant Students
SGTI may remove a student from the course due to:
- Misbehavior or misconduct
- Repeated absence
- Lack of participation
- Non-payment of fees
No refund will be issued in these cases.
7. Legal Enforceability
- This refund policy is legally binding.
- False complaints, threats, or forced refund attempts may result in legal action.
- Enrolling means you fully agree to this policy.
8. Student Responsibility
- Students must read this policy before payment.
- Not reading the policy is NOT an excuse for refund.
- Once course access is given, fees cannot be returned.
9. Contact Information
Email: admission@thesmartgyan.com
Phone: +91 99535 95426
Website: www.thesmartgyan.com